China Sourcing Service FAQ

Questions international buyers ask about supplier verification, factory visits, inspections, sourcing and procurement support.

Answers about verification scope, factory visits, inspections, sourcing and procurement support.

Can you guarantee that a supplier is safe?+

No. We can verify defined facts and evidence within an agreed scope and date. No background check can guarantee future conduct, product performance or recovery of funds.

How much does a basic supplier check cost?+

Focused checks start from US$100. The written scope states what will be checked, what is excluded, the expected delivery time and the fee before work starts.

Can you tell whether a seller is a factory or trading company?+

We can assess legal registration, business scope, operating signals, product claims and—when selected—on-site evidence. Some companies combine manufacturing and trading, so the result is an evidence-based classification rather than a simplistic label.

Can you visit a factory and send photos or video?+

Yes. On-site visits, live video walkthroughs and broader audits can be quoted subject to location, supplier access, travel and the required scope.

Can you inspect goods before shipment?+

Yes. A standard pre-shipment inspection can review quantity readiness, workmanship, agreed specifications, packaging and selected functional checks using buyer-approved criteria.

Can you find suppliers for my product?+

Yes. Supplier discovery can include requirement definition, candidate search, basic screening, RFQ coordination, quote comparison, sample support and later verification or inspection.

Can you purchase goods on my behalf?+

Managed procurement is available by written scope. Fees may be fixed or based on purchase value, typically with a disclosed percentage and minimum engagement. The buyer approves suppliers, commercial terms and key milestones.

What should I send with my inquiry?+

Useful information includes the supplier name or link, quotation, company details, product specification, order value, bank-payment instructions, concerns and decision deadline. Do not send unnecessary sensitive personal data.

How quickly will you respond?+

Initial inquiry review is normally within one business day. Assignment delivery depends on scope, supplier cooperation, location, document availability and laboratory or travel requirements.

Will my supplier and order information remain confidential?+

Inquiry information is used to scope and deliver the requested service and is restricted according to the site privacy and retention settings. Necessary information may be shared with an assigned inspector, laboratory or logistics party only when required for the authorized work.

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